![]() * A description of this process (with screenshots) is available from Documentation Center > Cross-Product > Sales. Request the Institutional Login for the institution and include the Account Number (previously known as Company Code). Regardless of when a system down happens, you will always be assisted by a product expert from Ex Libris Support. As a result, the staff working on your problem will change depending on the local time you report the problem. * * the Customer Center Institutional Login, send an email to ELSF. Ex Libris will take advantage of the global resources of its Support organization to provide system down support. Additional Information * Don't know: * * the Ex Libris Account Number? Please contact Ex Libris Support. Force accounts or functionality, please send an email to EL-SF. If the new user experiences any login or functionality problems, or if there any problems with Sales. It is also possible to link directly to the Ex Libris Support Portal via https: //support. From the Customer Center, the user should be able to click the CRM button to connect to the Support Portal. The staff member should test access by logging into the Customer Center at http: //exlibrisgroup. Force administrators will create a single login for the Customer Center and the Support Portal, and send an email notifying the new user when access has been activated. Support exlibris full#com with the new contact’s full name, contact information, and the personal Customer Center username and password. Once the new Customer Center user is created, send an email to EL-SF. Once logged in, complete the form to create a personal account for the new staff member. Support exlibris code#Enter a personal Institutional username and password, which is usually the Account Code (previously known as Company Code) and a password. Force) for a new staff member by creating a personal Customer Center username and password using the Institutional Login to the Customer Center. Create a single login for the Customer Portal and the Support Portal (Sales. Welcome to the ProQuest ExLibris Support Center Find popular training, troubleshooting, and how-to resources. Force) Login? In Salesforce search for Article # 21549. How can New Staff Request Customer Center and Support Portal (Sales. ![]()
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